My wife and myself want to thank you for making our renovation as pleasant an experience as is possible considering the inevitable disruptions that must occur on work of the magnitude we have undertaken.
In these days of advertising hype and throwaway lines, words like "we look forward to exceeding your expectations" usually, don't mean very much. In this case however, it's true. You have exceeded our expectations.
All of your employees and sub contractors have been courteous, efficient and professional. The building works were carried out in a proper Tradesman-like manner and care was taken to ensure we would be happy with the result.
We have already recommended you to our friends and others, and have no hesitation in extending our recommendation to any prospective renovators that might enquire about your credentials.
Once again thank you. Please pass on our comments and praise to your staff and the others who were involved in our building.