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Attention: Ray Fielder
Being in an industry similar to your own, I rely very much on feedback from our customers, as this is a true indicator of how well each person is performing their duties.
It gives me great pleasure to inform you of my total satisfaction with every aspect of the work your company has recently completed. Each respective tradesman has been professional, punctual, helpful and most of all skilfull. Communication has been excellent with no need for me to contact your office or John to chase a tradesman that's gone Awol.
Speaking of John, I believe he is one of your greatest assets and if I wasn't such an honourable man, I might be tempted to tempt him, but I am sure the gesture would be futile as his loyalty to you and your company is clear.
I wish you and your business all the best for the future and thank you again for a job well done.
Sydney Gutter and Roof Restoration.